The company has a state of art setup in Ahmedabad (India), where live transcription work of 40000 lines is done on a daily basis. The transcription goes through a two-tier quality assurance system aimed at delivering sustained accuracy levels.

A turnaround between 12 to 24 hours is maintained, which is ensured through back up servers, back up power, standby connectivity and reserve manpower.

All the transcribed records are transferred through 128 bit SSL security, in line with the HIPAA compliance requirements. Non-disclosure agreement is signed with the clients ensuring complete confidentiality.

The uploading and downloading at the client level is completely automated though customized easy-to-use software provided by the company.